Munns is committed to protecting your privacy in accordance with the New Zealand Privacy Act of 1993.

What information does Munns collect?

We may ask for information about you, such as your name, email address, phone number, your date of birth, where the closest Munns store is to you, what your interests are, and when you contact us with a question or a concern.

We collect this information in order to:

help us improve your customer experience of products, services and promotional sales

help us effectively operate and make improvements to our website

be more appropriately targeted to your needs

We may also collect usage information about your engagement with our website to improve the user experience, such as pages viewed, time spent on site etc.

We do not sell or rent personal information to third parties.

We will never collect sensitive information about you without your explicit consent.

The information we hold will be secure, accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies, we will delete or correct it promptly.

Personal information will not be used in a form in which the individual concerned is identified publicly without prior consent.

Updating your personal information.

We will provide you with ways in which you can alter your personal data, including changing your email address, password, phone number, etc. You may also opt out of non-administrative emails at any time by clicking on the unsubscribe link in promotional emails, or by contacting us.

Collecting usage information

As mentioned above we collect usage information when you visit our website in order to improve the user experience. We use Cookies and Pixel tags to collect this data. Cookies are small files containing a string of characters that are stored in a browser-related file on your computer’s hard drive when you use our website. Pixel tags are small graphic files that are placed on our pages. Cookies and Pixel tags are widely used on most major websites. No personally identifiable information is tracked or kept.

How does Munns protect your information?

We will ensure that information we hold is protected by security safeguards (as is reasonable in the circumstances) against loss, access, use, modification or disclosure by any authorised individual or organisation. Where it is necessary for the information to be given to a person in connection with the provision of a service, everything reasonable within our power is done to prevent unauthorised disclosure, and we will ask for your consent if this is in relation to a marketing activity.

If we are legally required to provide your information to a government department, we will do so only if mandatory, and we will provide you with notice. We will not collect any information in a manner that is unlawful, or in the particular circumstances is unfair or intrudes to an unreasonable extent upon the personal affairs of the individual concerned.

More information about the privacy act is available from the Privacy Commissioner website.

How can you request your information from Munns?

You are entitled to request access to any of your personal information we hold, and you may request that we correct or delete that information.

Access is defined as giving a reasonable opportunity to look at a document, listen to or view a recording, giving a copy of a document, giving a summary of the information, providing a transcript or giving the information orally.Delete is defined as removing any/all information that could be reasonably identifying you personally (e.g. name, phone number, email address). This does not include information such as what pages you looked at on our website (which is not tracked to any unique identifier, and so is not personally identifying).

Receiving promotional communications from Munns?

We use MailChimp to provide you with an online subscription form to collect your personal details, which is used to communicate with you via email. If you prefer not to receive promotional communications from Munns, you may ask us to remove you from our emailing list by contacting us.

We encourage you to review the privacy statements of websites you choose to link to from our website, we are not responsible for the privacy statements of other content on websites linked from our website. For more information regarding the security of your information on MailChimp click here.

Third party advertising

Third party vendors, including Google and Facebook, show our ads on sites on the internet. These vendors use their own cookies or pixel tags to serve adverts to you based on your prior visits to our website. We are not responsible for the information practices of these third parties.

You may opt out of Google’s use of cookies by visiting the Google Advertising opt-out page.

Google Analytics

We use Google Analytics on our website to track your actions and help us optimise our site for conversions and usability. While we can see data gathered over a timeframe, we do not collect personally identifying information from any source as part of the terms of service of Google Analytics.

A condition of our use of Google Analytics is that we make reasonable endeavours to bring to your attention the following statement:

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

We have implemented Google Analytics demographic and interest reporting based on the Google Display Network in order to provide information about users that is used to optimise our website. Any data collected by Google for the purposes of Google Analytics will be treated according to Googles Privacy policy.

If you would like to opt out of being tracked by Google Analytics, then you can do so using the Google Analytics Opt-Out Browser Add-on.

Communication tools

We may provide tools on this website for you to tell a friend about products, and send out wish lists. These tools must not be misused in any way to send spam or other content which would violate our Privacy Policy or Terms and Conditions. We do not permanently store, sell, or rent these email messages or the email addresses.

Updates to our information practices

From time to time, we make changes to our information practices or alter the functionality of our website. We always update this statement accordingly, so we encourage you to periodically review this page for the latest information on our privacy practices.

How to contact us

If you have any questions or concerns about our Privacy Policy or its implementation, or if you believe there are inaccuracies in your account information you can contact us.

This Privacy Policy was last updated on 11 August 2017.

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